Legal Information

Having modern terms of service agreements, policies and privacy and copyright documents is the basis of a transparent business. We make sure that the foundations of our business are clear and we invite you to read these documents any time.

Terms of Service

The Terms of Service summarize the parties’ rights, obligations, and restrictions regarding our Services.

Privacy Policy

The Privacy Policy provides information on how we collect, process, and share the personal data of individuals who are external to our organization.

Data Processing Addendum

The DPA sets forth the parties’ obligations regarding the processing and security of Customer Personal Data.


Our Sub-processor page explains how Hivium engages with Sub-processors to support our services.

Service Level Agreement

The SLA describes the availability of our service, our error response objectives, and the consequences on our part in case we fail to comply with these objectives.

Affiliate Terms

The Affiliate Terms govern the Hivium affiliate network.

Refund Policy

The Refund Policy provides information on our money-back guarantee and refunds.
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